Admin Support Staff
Our friendly reception team is the first point of contact for our patients, ensuring a smooth and welcoming experience every visit.
Jessica Palmer
Practice Manager
Jessica oversees the daily operations of the practice, ensuring everything runs smoothly for both patients and staff.
Amanda Brooks
Senior Receptionist
Amanda has been welcoming patients for over 6 years. She manages appointments, billing, and patient enquiries with a friendly smile.
Rachel Kim
Receptionist
Rachel is the newest member of our admin team, bringing fresh energy and excellent organisational skills to the front desk.
David Thompson
Administration Officer
David handles medical records, correspondence, and supports the practice with IT and administrative tasks.
How Our Reception Team Can Help
Appointments
Book, reschedule, or cancel appointments by phone or in person.
Referrals & Forms
Collect referrals, scripts, and medical certificates.
Billing Queries
Payment processing, Medicare rebates, and billing questions.